+65 6684-8470

Customer Service

 





     Shipping & Delivery

Any change in pre setted or booked Shipping schedules, Rates Changes, Dates, Vessel Changes and Packing sequence which is not a normal practice of shipper, is not responsibility of The Car Enthusiast Pte Ltd, however The Car Enthusiast Pte Ltd, tries level best to get confirm dates and rates for the customer. Shipping lines and agents reserve the right to change them without notice. The Car Enthusiast Pte Ltd cannot be held responsible for such issues.

As required by many customs authorities, The Car Enthusiast Pte Ltd prepares all necessary documents needed for our vehicles import. These documents are released to you after The Car Enthusiast Pte Ltd receives full payment.

Depending on your destination port, The Car Enthusiast Pte Ltd will provide additional needed documentation. It is your responsibility to pay necessary charges for these additional documents. The Car Enthusiast Pte Ltd will automatically add these fees to your account. The Car Enthusiast Pte Ltd will also honor requests for any other documents that may be necessary.

Please check the import restrictions in force at your destination, The Car Enthusiast Pte Ltd cannot be held responsible for any vehicle imported by us which cannot enter or comply in your country, port or destination.

Some countries in African continent such as Mozambique ( Intertek Inspection) , Kenya ( Jevic Inspection for Kenya) , Tanzania ( Tanzania Bureau Services Inspection or TBS) and Zambia ( Jevic Inspection for Zambia) require vehicle inspection, Please notify The Car Enthusiast Pte Ltd if you require inspection to be done and/or vehicle will be used, registered or sold in the countries mention. The Car Enthusiast Pte Ltd, provides full guarantee that these inspections will be carried out. For Mozambique inspection, we will require MOZ number, providing MOZ number is customer’s responsibility.

 

Returns & Replacements

Unit sold are for export from Singapore only purpose and are sold on “As is where is Basis” , free from all encumbrances whatsoever and free title is guaranteed. There is no guarantee of odometer mileage reading and is given and sold on as is where is basis, The Car Enthusiast Pte Ltd, in any circumstances cannot be held responsible, liable or accountable for any discrepancies, temperament or differences in odometer mileage. However if required by customer, independent inspection can be arranged on customer expense if available. Similarly units sold are non refundable, non exchangeable in any circumstances unless special permission is granted by management. Issuing of invoice doesn’t guarantee availability of the units. The Car Enthusiast Pte Ltd, reserve the right to cancel the sale without prior notice on paying back all the amounts received on the invoice.


Ordering

All vehicles listed on website are tried to be updated as regularly as possible, however, if a vehicle is sold and still listed on website doesn’t means that customer can purchase it or it is available for sale, please inquire on the vehicle using inquire option, The Car Enthusiast Pte Ltd, reserves full right to list, delete, update, watermark the stock listed on the website.

The Car Enthusiast Pte Ltd provides only marine insurance and is not responsible if the customer does not directly request insurance in writing. The Car Enthusiast Pte Ltd reserves the right to require the customer to buy insurance dependent on the destination. The Car Enthusiast Pte Ltd has the right to require the customer to purchase insurance in the destination. In this case, please be sure to buy insurance once the ship is booked.

 

Payment, Pricing & Promotions

The Car Enthusiast Pte Ltd only conducts its used car export business by using following terms of Ex-Singapore, FOB (free on board), C&F or CIF (cost insurance and freight).

Only Bank Transfer or Telegraphic Transfer is accepted. No other means or modes of payment are accepted.

All the payments done by Bank Transfer or Telegraphic transfer, The Car Enthusiast Pte Ltd accepts all major currencies, however, all currencies transferred other than the Singapore Dollar will be converted to Singapore dollar by our local bank against the exchange rate current on the day the money is received. The Car Enthusiast Pte Ltd cannot be held responsible for any payments, funds or monies lost during the process.

 

Account

The Car Enthusiast Pte Ltd, reserves the right to cancel your account with our website for any reason.